Terms and Conditions

Payment

We accept payment via credit card and Paypal. Please note we do not accept American Express. We welcome orders placed over the phone as well. For avoidance of doubt, your credit card will be charged in UK Pounds Sterling.

Colours

Please note that due to the nature of the lighting involved in photographing items on view on this website, there may be a minimal variation in the appearance of these items in person.

Product Information

Please note that while we do our best to update this website on a regular basis, goods are subject to availability. You will be contacted if your colour or style choice is not available and asked for a second choice or whether you are prepared to wait for our next delivery.

Refund policy

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. UK prices are inclusive of VAT (as applicable).

Purchase of Products

When you place an order on the Website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion 

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Availability

Please note that while we do our best to update this website on a regular basis, goods are subject to availability. You will be contacted if your colour or style choice is not available and asked for a second choice or whether you are prepared to wait for our next delivery.

Refund policy

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

We offer a 7-day returns period for all items purchased at this website. We calculate this from the date your order was received. Please ensure that goods are returned in the same condition as when sold by registered post for a full refund along with a copy of your receipt. Please note that you will not be refunded the postage. Refunds are issued within 7 days of receipt of returned goods.

Your UK statutory rights are not affected by our returns policy.

Legal

To the fullest extent permitted by Law, Kaneshka is providing this website and its contents on an 'as is' basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this website or its contents including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Kaneshka does not represent or warrant that the information accessible via this website is accurate, complete or current.

Except as specifically stated on this website, to the fullest extent permitted at law, neither Kaneshka or any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Kaneshka does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Kaneshka, its affiliates, directors, employees or other representatives.

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to Kaneshka Limited. Any use of the Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Kaneshka Limited. We have taken every care in the preparation of the content of this Website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.